In today’s world, Mobile CRM is becoming important as it helps business to grow and succeed. Mobile CRM helps in decentralizing sales force who are out on the road meeting clients and making deals. The advantages of Mobile CRM are - Selling on the go, you can up-to-date information, easily integrates with mobile devices, provides powerful insights and analytics, and IT costs are reduced. Read more at: http://it.toolbox.com/blogs/insidecrm/5-ways-mobile-crm-can-boost-your-small-business-73844
Every business big or small requires using CRM. This includes being organized in tasks, events, meetings, emails, notes, data etc, enhancing communication between team members, better reports, metrics and analytics, customer status and need updates, communication record and history, tracking and scheduling, and availability of centralised data for easy access and data protection.
Information needs to be available to sales personnel outside the office as well which brings in the need for mobile CRM. It allows employees’ to access information anywhere improving sales performance and team information collaboration. Collection and recording of information is made easier with mobile CRM, easy updates on source cuts the waiting time of the sales personnel in getting back to the office and then updating through CRM.
read more at: http://www.whatech.com/crm/blog/25523-smbs-do-i-really-need-a-mobile-crm